A customer physically assaulted a waiter due to a two-minute delay in serving food in the outskirts of Bhubaneswar.
The hotel management immediately filed a report at the local police station after the incident. Officers are currently reviewing the CCTV footage as part of their investigation.
Arpit Pattnaik
A surprising incident occurred in the Bharatpur area of Bhubaneswar, where a customer attacked a waiter due to a brief delay of just two minutes in serving food. The altercation at a hotel near Ghatikiya Naka Gate was captured on the establishment's CCTV system.
Footage reveals the customer assaulting the waiter after placing an order and experiencing a short wait. Following the incident, the hotel management promptly filed a complaint at the local police station. Officers are currently reviewing the CCTV footage as part of their investigation.
This incident has sparked a discussion about customer service relations and expectations in the hospitality industry. The victim stated, “I took the order, and when I was serving them, they started beating me. I tried to stop them, but they mercilessly attacked me. All five of the assailants are locals and were drunk.”
The hotel owner expressed concern, saying, “This behavior is unacceptable. Our employees are working hard to support their families. I was not present when the incident occurred, so I cannot comment on whether the youths were drunk or not.”
